A next-generation customer relationship management platform built specifically for the casino and iGaming industry. Track players, automate engagement, and maximize lifetime value.
Automatically group players by behavior, value tier, game preference, and risk profile. Build targeted campaigns in seconds.
Live dashboards tracking GGR, NGR, deposit rates, player activity, and churn predictions across all platforms.
Set up trigger-based player journeys — welcome flows, re-engagement campaigns, VIP escalation, and win-back sequences.
Dedicated tools for high-value player management. Custom offers, personal account managers, and exclusive reward programs.
Built-in responsible gaming tools, KYC verification tracking, AML monitoring, and automated regulatory reporting.
Flexible bonus and promotion management. Free spins, deposit matches, cashback, and tournament rewards — all configurable.
| Player | Tier | Status | Lifetime Value | Last Active |
|---|---|---|---|---|
| James Morrison | Diamond | Online | $284,500 | Just now |
| Sarah Chen | Gold | Online | $127,300 | 2 min ago |
| Alex Rodriguez | Gold | Idle | $98,750 | 15 min ago |
| Emma Williams | Silver | Online | $45,200 | Just now |
| Michael Park | Bronze | Offline | $12,400 | 2 days ago |
A blazing-fast front-end built with React 18 and TypeScript for type-safe, maintainable component architecture.
Robust REST API backend with Express, handling real-time player data, webhooks, and third-party integrations.
PostgreSQL for relational player data and transactions. Redis for caching, session management, and real-time leaderboards.
Live data streaming via WebSockets for real-time dashboard updates. D3.js and Recharts for interactive data visualization.
CasinoCRM is built to scale with your operation — from boutique casinos to enterprise iGaming platforms.